Terms and Conditions for Escorted Group Tours of Ireland
A non-refundable deposit is required to secure you booking
- 10-Day Iconic Scenes of Ireland Escorted Tour 2017 - €300.00 per person
- 15-Day Iconic Scenes of Ireland Escorted Tour 2017 - €500.00 per person
- Ancient Ireland Mini-Group Tour 2017 - €450.00 per person
- Castles and Back Roads Tour 2017 - €400.00 per person
- Deluxe Irish Castle Escorted Tour 2017 - €400.00 per person
- Discover Northern Ireland Tour 2017 - €300.00 per person
- Essential Ireland Tour 2017 - €300.00 per person
Deposits are required within 7 days of making the reservation.
CREDIT CARD PAYMENTS:
My Ireland Tour accepts Visa, Mastercard & American Express. The most secure way to give us the credit card details is over the phone. Our number from the States / Canada is 011 353 21 4376600. Our office hours are 0900 to 1700 Monday to Friday and we are on GMT time.
Alternatively let us know a contact number & a convenient time to contact you and we will phone you.
Credit Card Booking Fees are included in tour price.
All credit card transactions are handled securely via Realex Payments
Full payment must be made no later than 60 days prior to your arrival in Ireland. My Ireland Tour accepts payment by Visa, Mastercard & American Express or Electronic Bank Transfer. If final payment is not received as scheduled your reservation will be automatically cancelled and your deposit payment forfeited.
All documents relating to “The Iconic Scenes of Ireland” Escorted Tour and “The Deluxe Irish Castle” Escorted Tour will be sent via e-mail.
CHANGE / REVISION FEES:
There are no fees for name changes. If you require a room type change from double to twin or vice versa, there are no fees but it is subject to availability.
Changing a different tour date is possible 60 or more days before your holiday start date & if the new tour has availability. There are no administration fees but you would have to pay the difference if the new dates are more expensive. It is not possible to change the dates of your holiday within 60 days of the start date.
All cancellations must be advised in writing (by mail or e-mail) to My Ireland Tour prior to tour departure during normal business hours (9:00 am to 5:00 pm GMT, Mondays through Fridays). Cancellations are subject to the following penalties:
- Between: 60 days or longer Forfeiture of deposit
- 59 & 40 days 25% per person
- 39 & 7 days 35% per person
- 6 & 1 days 50% per person
- On day of tour commencement 100% per person
My Ireland Tour does not sell Travel Insurance. We would recommend Travel Guard
My Ireland Tour requires that all passengers have travel insurance.
To ensure an enjoyable travel experience for all participants, My Ireland Tour reserves the right to refuse any client whose conduct is incompatible with the interest of the tour group.
My Ireland Tour reserves the right to refuse admittance or continuation on the tour and/or tour bus if, in our opinion, a tour guest is intoxicated. We also reserve the right to remove from the tour any guest that is disruptive, disrespectful or destructive to tour staff, venue representatives, other tour guests or property.
In such case, no refund will be made to such guest, and no liability or cost incurred by My Ireland Tour for transportation or other expenses incurred by that guest.
PARTICIPANTS WITH SPECIAL NEEDS:
Passengers who have special needs or require unique attention must advise My Ireland Tour at time of booking. Passengers who require particular assistance must travel with a qualified travel companion as My Ireland Tour TM’s (Driver-Guide, one person) cannot provide individualised assistance. Coaches are not equipped with wheelchair ramps. All tour participants must be able to mount 4 steps into the coach.
Please note that access for visitors with disabilities are restricted/limited at the following attractions: Clonmacnoise / Kylemore Abbey / Blarney Castle / Charles Fort / Rock of Cashel / Boyle Abbey /
“The Iconic Scenes of Ireland” Escorted Tour and “The Deluxe Irish Castle” Escorted Tour are operated on 35 seat luxury coaches.
Please note that tour participation is strictly limited to a maximum of 26 participants.
When passenger numbers are low, a smaller but equally luxury coach may be used.
Driver-Guide (one person):
“The Iconic Scenes of Ireland” Escorted Tour and “The Deluxe Irish Castle” Escorted Tour are conducted by a professional Driver-Guide (one person). The Driver-Guide (one person) is both the driver & guide.
Hotel arrangements on “The Iconic Scenes of Ireland” Escorted Tour and “The Deluxe Irish Castle” Escorted Tour are provided as described in each tour program. My Ireland Tour reserves the right to substitute hotels for accommodations in similar categories.
Meals are provided as specified in each tour program. All dinners in hotels will be three courses with choices on each course + tea/coffee
Participants who have special dietary requirements must advise My Ireland Tour at time of booking.
VISITS/ATTRACTIONS AND OTHER TOUR FEATURES:
My Ireland Tour reserves the right to substitute visits/attractions and other features when establishments are closed or cannot be visited for reasons beyond our control.
GUARANTEED ESCORTED TOURS:
All dates on both “The Best of Ireland” Escorted Tour and “The Deluxe Irish Castle” Escorted Tour will operate with a minimum of two persons.
Handling (Porterage) of one large piece of luggage per person is included in the cost of The Iconic Scenes of Ireland” tour and “The Deluxe Irish Castle” tour. Luggage is carried at owner's risk throughout the tour unless insured. Hand baggage and personal items such as coats, cell phones, umbrellas and cameras are entirely in the care of the participants.
Gratuities for personal services and to Driver-Guides are not included in tour cost.
Children aged 6 or under are not permitted to travel on “The Iconic Scenes of Ireland” tour and “The Deluxe Irish Castle” tour. Children 7 to 17 years old are charged the full adult rate (less 10% discount) and must travel with an accompanying adult.
Smoking is strictly prohibited on the coach. However frequent stops are made throughout the day. Smoking Rooms are available in some hotels but the request for such a room most be made at the time of booking and a smoking room cannot be guaranteed.
All items of a personal nature (room service, drinks except tea /coffee with breakfast & dinner, telephone charges, laundry, etc.) and lunches not specified on the tour itinerary are not included and must be paid for by the participant.
CLAIMS OR DISPUTES:
Should a participant have a complaint in respect of their tour, they should inform the My Ireland Tour Driver-Guide or My Ireland Tour office during the course of the tour. If the matter cannot be resolved after My Ireland Tour’s best efforts to do so during the tour, the participant’s complaint should be submitted to My Ireland Tour in writing no later than 28 days after the end of the tour. Please note that if you attempt to address a situation on your own without using the My Ireland Tour procedure, you assume responsibility for any added costs you may incur and forfeit any potential refunds.
The participations contract with My Ireland Tour is subject exclusively to Irish Law and the jurisdiction of the Irish courts.
The participant is responsible for all travel arrangements and costs to/from the point of commencement/conclusion of the tour. It is the full responsibility of the participant to check the accuracy of the dates booked upon receipt of their travel documents. It is the responsibility of the participant to ensure they have a valid passport and all visas if required. My Ireland Tour are not responsible for any personal injury, property damage or other loss a passenger incurs on any tour arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organisation, whether or not such company is rendering any services supplied on the tour. Without limitation My Ireland Tour is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation any willful or negligent act, failure to act, breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, local ground handler or guide, financial default or insolvency of any supplier and/or restaurant which is, to, or does supply any goods or services for this trip. My Ireland Tour is not liable for any loss, injury, death or inconvenience due to delay or changes in schedule, overbooking of accommodation, default of any third party, attacks by animals, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, epidemics, or the threat thereof, criminal activity, or any other cause beyond its control. My Ireland Tour reserves the right at its sole discretion to alter the itinerary as it may deem necessary or advisable. My Ireland Tour reserves the right at its sole discretion to decline to accept or retain any passenger on any of its tours if it deems accepting or retaining any such person as being detrimental to the tour. In the event any passenger is removed from a trip, My Ireland Tour’s only obligation is to refund to that person that portion of the payment allocable to unused services. Any disclaimer of liability by My Ireland Tour under this clause is enforceable to the maximum extent permitted by applicable law. Each of the provisions of this clause is severable and if any such provision is held by any court or other competent authority to be illegal, void or unenforceable in whole or in part, the legality, validity and enforceability of the remaining provisions of this clause shall not be affected or impaired. Changes in the RESPONSIBILITY CLAUSE can be made only in writing signed by a director of My Ireland Tour.
My Ireland Tour accepts no responsibility for losses or expenses due to delay or changes in schedules, flight cancellations or misconnections due to mechanical problems, sickness, quarantine, weather, acts of God, strikes, government actions, war, terrorism or other circumstances beyond its control. Participants must bear all such losses or expenses. To guard against unforeseen circumstances, we insist you travel with a comprehensive travel insurance which must be purchased at home before travelling on tour with My Ireland Tour.
Rates on the My Ireland Tour website are on a per person, sharing twin room basis. All prices are shown in Euro. Once you have booked then your price will not change, even if tax rates change or exchange rates change. All payments are required in Euro.