COVID-19 Coronavirus Travel Update

Last Updated: January 27th, 2021

The Cliffs of Moher Irish tourism attraction

Our Peace of Mind Travel Plan

We want to make things more flexible for you and to ease any concerns about making decisions too early. With this in mind, we have updated our terms and conditions due to Coronavirus (COVID-19). These updates extend the rights of our guests. They do not reduce any of our guests' rights as per the standard terms and conditions. With our Peace of Mind Travel Plan, you can do any of the following:

2021 Tours:

Make unlimited changes up to 30 days before your tour

You can make unlimited alterations to your booking up to 30 days before your tour starts, for any reason. Change tour, change date, even change to 2022, and there are no costs for the changes at all. Please note; changing to another tour is subject to availability.

Cancel (for any reason) up to 30 days before your tour

If you want to cancel your tour for any reason, you can let us know 30 days before your tour starts. Pick either a refund of all monies paid less the 4% card charges, or have 100% of what you've paid us transferred to a future booking for 2021 or 2022.

Transfer to a future tour up to 30 days before your tour

When transferring to the future, you can pick any tour that starts in 2021 or 2022. It does not have to be the same itinerary as you originally booked. You do not have to pick the date and tour straight away. Please note: the tour price, dates, offers, and itinerary may be different from the tour that you had originally booked, and is subject to availability.

2022 Tours:

Make unlimited changes up to 60 days before your tour

You can make unlimited alterations to your booking up to 60 days before your tour starts, for any reason. Change tour, change date, change participants, even change to 2023, and there are no costs for the changes at all. Please note; changing to another tour is subject to availability and the deposit is non-refundable, but can put deposit on hold for the following season.

Covid-19 Cover up to 30 days before your tour

Should COVID-19 be an issue in 2022 then there's extra flexibility in any of these situations: Your airline cancels or changes your flight dates due to COVID-19, or your Govt or the Irish Govt recommend against traveling due to COVID-19. If either of this situations should occur, you can transfer the full amount paid to a future tour with it or get a refund of all monies paid (less the 4% card charges).

Transfer to a future tour up to 60 days before your tour

When transferring to the future, you can pick any tour that starts in 2022 or 2023. It does not have to be the same itinerary as you originally booked. You do not have to pick the date and tour straight away. Please note: the tour price, dates, offers, and itinerary may be different from the tour that you had originally booked, and is subject to availability.

Status of our 2021 Tours of Ireland & Scotland

We have cancelled all our tour packages up until the end of June 2021. We have offered all those guests the option of a refund, or the option of transferring their full amount paid to a 2022 tour.

For more information regarding our cancellation policy for 2021 tours, please see our Terms and Conditions page.

As Things Change

Although it seems possible that restrictions in Ireland may be eased in the not too distant future, the uncertainty is when will things be back to business as usual, to the level required for us to provide you with the full proper experience of what Ireland has to offer.

Please rest assured that we'll only start running our tours again both when the Government advises that it's ok to do so, and when Ireland is opened back up to the level which allows us to give you the full proper experience of this wonderful country. We would never run any tour we could not stand by as a truly wonderful Irish experience.

Keeping you Updated

We will be keeping the situation in close review. We will keep this page updated and keep sharing our thoughts and plans here. We hope this page gives you all the information that you might need, and that it helps clarify your situation if you decide not to travel.

Our Track Record

How we reacted in 2020

For further peace of mind when booking your My Ireland Tour, you can look at how we handled the unprecedented events of 2020. As soon as we knew that travelling to Ireland and Scotland was unrealistic, we decided the fairest thing to do was to reimburse everyone who had booked a tour with us in 2020.

What we offered our guests

We Gave our guests the choice

Knowing that a refund would suit some guests while a transfer, to a future tour, would suit others—we allowed our guests to make the choice.

A lot of other companies, as there was no legal obligation to do so, offered neither refunds nor transfers. Some companies only gave the option of transferring to a future tour, to us this seemed unreasonable. We know how much effort goes into booking a tour, and we understand that you choose specific dates for a reason. For many, a vacation like this is a once in a lifetime chance: dates can't always be easily changed.

Proactive Communication

Through our dedicated customer support team, we were able to ensure that all of our affected guests could move forward with a clear idea of where they stood. Eric, and everyone here at My Ireland Tour, would like to thank all of our guests for their understanding during these difficult times.

Fast Results

We made it our priority to ensure all refunds were processed as quickly as possible. Once a guest had requested a refund, the money was back in their account within two weeks.

Other companies have had to issue apologies for the time incurred by their customers, in waiting for a refund. Waiting times of up to six months and beyond have been reported. Worse still, companies that did not have their finances in order, and were unable to survive through the pandemic, have left some of their customers short-changed.

Current Situation In Ireland and the UK

The Irish and UK Governments have put in place social distancing measures that include the closure of many non-essential businesses, as well as restrictions on travel. Flights in and out of Ireland and the UK are still running, though in a very reduced capacity and there are self-isolation requirements for any non-essential travellers arriving into Ireland or the UK. Although both countries have announced multi-phase plans for reopening their economies, there is currently no clear timeline for ending the self-isolation requirements for non-essential travellers. Visitors to the UK should be mindful of regional variations announced by the Northern Irish, Scottish, Welsh and UK-wide governments.

Ireland's current situation

Ireland, on the 15th of September, introduced a new 5-Level plan called 'Living with COVID', which is to remain in place for six to nine months. Level 1 is classed as having the fewest restrictions. Level 5 is classed as having the most and would represent the closest scenario to the full lockdown experienced by Ireland in March and April 2020. During the plan, it is expected that different counties, within the Republic of Ireland, will be classed at different levels, depending on the case rates within each.

On the 31st of December, the Irish government announced that the entire country will be placed under Level 5 restrictions. This means that visiting between households is not permitted. People can meet with one other household while exercising, in an outdoor setting. There are to be no indoor gatherings of any kind, except weddings (6 people can attend) and funerals (up to 10 mourners). People are being asked to stay within 5km of their home and to only travel further for essential reasons. All retail, except for essential retail must close. All educational facilities in Ireland will extend their winter holidays until the 1st of February, and are being asked to move to online learning where possible. Childcare services will also remain closed until the 1st of February, these facilities will remain open for the children of essential workers only. These new Covid-19 restrictions in Ireland will be reviewed on the 5th of March.

UK's current situation

From the 18th of January until at least the 15th of February, you may not be able to travel into the United Kingdom (England, Scotland, Wales or Northern Ireland) without proof of a negative coronavirus (COVID-19) test result, taken up to 72 hours prior to your departure. All passengers into the U.K. will be required to quarantine for up to 10 days.

England:

On Monday the 4th of January, the English government has called for a new countrywide lockdown. People are being asked to stay at home, except for essential reasons. Socialising is allowed outdoors, with people from your household or support bubble only. Outdoor exercise is permitted with just one person from another household, or with members of your household or support bubble. All schools, colleges and universities are being asked to close immediately. Nurseries may remain open. All non-essential retail, hospitality and personal care services must close. Restaurants, pubs and takeaways can continue to offer click-and-collect, takeaway and delivery options—alcohol can be sold via delivery only. These new restrictions became law on Wednesday the 6th of January and are expected to last until the 15th of February.

Scotland:

On Tuesday the 5th of January, Scotland entered into a new national lockdown. Similar to their national lockdown of March 2020, the Scottish government has advised people to stay at home except for essential reasons. Educational facilities are asked to extend their winter breaks until mid-February, non-essential retail is to close and all restaurants, cafés, pubs and bars are also to close. Takeaway food, click-and-collect and food delivery can still operate as normal. Although, from the 16th of January onwards, takeaway food and coffee services will no longer allow customers on their premises. These businesses will have to operate via a doorway or a serving hatch. Also, from the 16th of January onwards, the outdoor consumption of alcohol is no longer permitted. This national lockdown will be reviewed on the 15th of February.

Wales:

The Welsh government, on the 19th of December, announced that the entire country will enter Level 4 restrictions—their strictest level. Schools and colleges across Wales have been told to move to online learning until the 22nd of February.

Northern Ireland:

On Saturday, the 26th of December, Northern Ireland entered a 10-week national lockdown—to be reviewed on the 5th of March.

Roadmap to Reopening

Both the Irish Government and the UK Government have now begun to slowly increase restrictions, within their respective countries, due to increases in case numbers. The outcome of these restrictions, like so much else, remains unclear. Each level of restriction imposed by the governments is reviewed, assessed and updated periodically. While many countries around the world, as of mid-December 2020, are preparing to roll out Coronavirus vaccinations to their citizens, a definite timeline—regarding how soon we will return to 'normal'—remains to be seen. We will do our best to keep you up to date.

While some hotels, in both Ireland and the UK, have reopened in December, the majority of these can facilitate non-social and non-tourist purposes only.

Both countries also currently have a required period of self-isolation for most visitors entering. There has been no clarification, as yet, regarding the timeline for how long this requirement will last. We are keeping a close eye on this very important detail, being a critical step for when we can start running tours again.

2021 & 2022 Tours of Ireland & Scotland

Our Tours of Ireland and Scotland 2021 & 2022 are now online.

If you'd like to travel with just you and your group, our Private Tours of Ireland and Scotland 2021 are also available to book.

When would we cancel a Tour?

We hope this section helps to clarify any questions that you may have regarding the circumstances under which we would cancel a tour.

We would cancel tours if:

 

We would not cancel tours if:

For further details, please see our Terms and Conditions page.