Last Updated: June 15th, 2021
We want to make things more flexible for you and to ease any concerns about making decisions too early. With this in mind, we have updated our terms and conditions due to Coronavirus (COVID-19). These updates extend the rights of our guests. They do not reduce any of our guests' rights as per the standard terms and conditions. With our Peace of Mind Travel Plan, you can do any of the following:
You can make unlimited alterations to your booking up to 30 days before your tour starts, for any reason. Change tour, change date, even change to 2022, and there are no costs for the changes at all. Please note; changing to another tour is subject to availability.
If you want to cancel your tour for any reason, you can let us know 30 days before your tour starts. Pick either a refund of all monies paid less the 4% card charges, or have 100% of what you've paid us transferred to a future booking for 2021 or 2022.
When transferring to the future, you can pick any tour that starts in 2021 or 2022. It does not have to be the same itinerary as you originally booked. You do not have to pick the date and tour straight away. Please note: the tour price, dates, offers, and itinerary may be different from the tour that you had originally booked, and is subject to availability.
You can make unlimited alterations to your booking up to 60 days before your tour starts, for any reason. Change tour, change date, change participants, even change to 2023, and there are no costs for the changes at all. Please note; changing to another tour is subject to availability and the deposit is non-refundable, but you can put a deposit on hold for the following season.
Should COVID-19 be an issue in 2022 then there's extra flexibility in any of these situations: Your airline cancels or changes your flight dates due to COVID-19, or your Govt or the Irish Govt recommend against traveling due to COVID-19. If either of these situations should occur, you can transfer the full amount paid to a future tour with it or get a refund of all monies paid (less the 4% card charges).
When transferring to the future, you can pick any tour that starts in 2022 or 2023. It does not have to be the same itinerary as you originally booked. You do not have to pick the date and tour straight away. Please note: the tour price, dates, offers, and itinerary may be different from the tour that you had originally booked, and is subject to availability.
We have cancelled all of our tour packages up until the end of August 2021. We have offered all those guests the option of a refund, or the option of transferring their full amount paid to a 2022 tour.
For more information regarding our cancellation policy for 2021 tours, please see our Terms and Conditions page.
Although it seems possible that restrictions in Ireland may be eased in the not too distant future, the uncertainty is when will things be back to business as usual, to the level required for us to provide you with the full proper experience of what Ireland has to offer.
Please rest assured that we'll only start running our tours again both when the Government advises that it's ok to do so, and when Ireland is opened back up to the level which allows us to give you the full proper experience of this wonderful country. We would never run any tour we could not stand by as a truly wonderful Irish experience.
We will be keeping the situation in close review. We will keep this page updated and keep sharing our thoughts and plans here. We hope this page gives you all the information that you might need, and that it helps clarify your situation if you decide not to travel.
For further peace of mind when booking your My Ireland Tour, you can look at how we handled the unprecedented events of 2020. As soon as we knew that travelling to Ireland and Scotland was unrealistic, we decided the fairest thing to do was to reimburse everyone who had booked a tour with us in 2020.
Knowing that a refund would suit some guests while a transfer, to a future tour, would suit others—we allowed our guests to make the choice.
A lot of other companies, as there was no legal obligation to do so, offered neither refunds nor transfers. Some companies only gave the option of transferring to a future tour, to us this seemed unreasonable. We know how much effort goes into booking a tour, and we understand that you choose specific dates for a reason. For many, a vacation like this is a once-in-a-lifetime chance: dates can't always be easily changed.
Through our dedicated customer support team, we were able to ensure that all of our affected guests could move forward with a clear idea of where they stood. Eric, and everyone here at My Ireland Tour, would like to thank all of our guests for their understanding during these difficult times.
We made it our priority to ensure all refunds were processed as quickly as possible. Once a guest had requested a refund, the money was back in their account within two weeks.
Other companies have had to issue apologies for the time incurred by their customers, in waiting for a refund. Waiting times of up to six months and beyond have been reported. Worse still, companies that did not have their finances in order, and were unable to survive through the pandemic, have left some of their customers short-changed.
The Irish and UK Governments have put in place social distancing measures that include the closure of many non-essential businesses, as well as restrictions on travel. Flights in and out of Ireland and the UK are still running, though in a very reduced capacity and there are self-isolation requirements for any non-essential travellers arriving into Ireland or the UK. Although both countries have announced multi-phase plans for reopening their economies, there is currently no clear timeline for ending the self-isolation requirements for non-essential travellers. Visitors to the UK should be mindful of regional variations announced by the Northern Irish, Scottish, Welsh and UK-wide governments.
From the 26th of March 2021 passengers, arriving in Ireland from a high-risk country, must quarantine for 14 days. It is mandatory for all visitors to Ireland to self-isolate from this period at the address stated on their passenger locator form. Self-isolation can be discontinued only after a passenger receives a negative coronavirus (COVID-19) test result, taken no less than 5 days after arrival.
From the 10th of May 2021, travel between counties for non-essential reasons can resume. Three households, or up to a maximum of six people from different households, can meet outdoors. Fully vaccinated people can meet indoors with other fully vaccinated people, up to a maximum of three households. From the 2nd of June 2021 Hotels, B&Bs, self-catering accommodation and hostels can reopen. Accommodation services such as indoor dining and leisure facilities must be restricted to overnight guests/residents only. From the 7th of June 2021,cinemas and theatres can reopen. Outdoor services in bars and restaurants can resume. A maximum of 100 people can attend outdoor events. visitors from one other household are permitted to visit an unvaccinated, private household.
These Covid-19 restrictions in Ireland will be reviewed by the Irish government in July 2021.
From the 18th of January 2021, you may not be able to travel into the United Kingdom (England, Scotland, Wales and Northern Ireland) without proof of a negative coronavirus (COVID-19) test result, taken up to 72 hours prior to your departure. All passengers into the U.K. will be required to quarantine for up to 10 days.
From the 15th of February 2021 English residents, returning to England from so-called 'red-list' countries (including Portugal, Brazil and South Africa), now have to quarantine in a government-sanctioned hotel on their return. Anyone who has visited one of these 39 'red-list' countries, in the previous 10 days, must book their 10-day quarantine hotel stay via the government portal. All people travelling to Scotland, from any other country, must also quarantine in a government-sanctioned hotel. As neither Wales nor Northern Ireland has direct international flights, anyone travelling from 'red-list' countries must book and pay for their quarantine in England. The price of a room for the 10-day stay at a government-sanctioned hotel is £1,750.
From the 12th of April all non-essential retail and personal care services can reopen, but shoppers are asked to do so alone. Hospitality business have reopened, but on an outdoor basis only.
From the 17th of May, larger groups or up to six people will be allowed to meet outdoors. Pubs and restaurants can begin to serve indoors, where the rule of six or two households will apply. Entertainment venues, such as cinemas and casinos, can reopen. Weddings and funerals will be permitted to have up to 30 guests. These will also be the step that will review the current ban on foreign holidays. No earlier than the 19th of July, this final stage of the plan is where it is hoped that all legal limits on social contact could be removed.
From the 26th of April, Scottish cafés, pubs and restaurants can reopen - serving indoors until 8 p.m (no alcohol), and serving alcohol outdoors (depending on local laws). Take-away food can be collected indoors. Up to six people, from two different households, can socialise indoors at a public place, including cafés, pubs and restaurants. People in Scotland are also free to travel within Scotland, England and Wales.
From the 7th of June, the Welsh government have moved the country to its lowest tier of restrictions. 30 people can meet outdoors, including private gardens. Up to three households can combine to create an extended household. Further easing of restrictions are expected in Wales during July 2021.
From the 12th of April, two households will be permitted to meet outdoors. Outdoor sports and outdoor visitor attractions can resume from the 23rd of April. Non-essential retail will reopen from the 30th of April. The remainder of primary school students returned to school and click and collect services will be allowed to resume. From the 27th of May, people travelling in and out of Northern Ireland to the Republic of Ireland and the UK will no longer have to self-isolate. Northern Ireland will review their Covid-19 restrictions in June 2021.
Both the Irish Government and the UK Government have now begun to slowly increase restrictions, within their respective countries, due to increases in case numbers. The outcome of these restrictions, like so much else, remains unclear. Each level of restriction imposed by the governments is reviewed, assessed and updated periodically. While many countries around the world, as of mid-December 2020, are preparing to roll out Coronavirus vaccinations to their citizens, a definite timeline—regarding how soon we will return to 'normal'—remains to be seen. We will do our best to keep you up to date.
While some hotels, in both Ireland and the UK, have reopened in December, the majority of these can facilitate non-social and non-tourist purposes only.
Both countries also currently have a required period of self-isolation for most visitors entering. There has been no clarification, as yet, regarding the timeline for how long this requirement will last. We are keeping a close eye on this very important detail, being a critical step for when we can start running tours again.
We hope this section helps to clarify any questions that you may have regarding the circumstances under which we would cancel a tour.
For further details, please see our Terms and Conditions page.
Located on the grounds of the expansive and idylic Killarney National Park. Muckross House, and its 11,000-acre grounds, was donated to the Irish state in 1932.
Located on the grounds of the picturesque Muckross House and its impeccable gardens. Take a step back in time and see the Irish farming lifestyle of the 1930s and '40s. A time when the horse was responsible for much of the labour and the weather was the be all and end all in terms of production.
Adare is a small town in Co. Limerick, known for its quaint and colourful thatched cottages. Adare is considered to be one of Ireland's most beautiful towns so stop and take in the view. Don't forget your camera today - the perfect chance to capture the essence of old Ireland.
Explore Adare Village along the Wild Atlantic Way
Take a journey through this once troubled city. See the murals of the Loyalist Shankill Road & Nationalist Falls Road. The Troubles took their toll on the economic life of Belfast but the past ten years of peace have returned much prosperity while the genuine friendliness of the city never left.
Originally built in 1823, Blarney Woollen Mills was mainly used for the spinning and weaving of wool. After it closed in 1973, it reopened in 1975 — as an Irish heritage shop.
The Culloden Battlefield Visitor Centre commemorates the last pitched battle fought on British soil, in April 1746. Learn more about the Jacobite intent to overthrow the House of Hanover and return the House of Stuart to the British throne.
Located within Glenveagh National Park, Glenveagh Castle was built by Captain John George Adair between 1870 and 1873. Having made his fortune through land speculation in America, Adair return to Ireland and began large amounts of land in County Donegal. The castle was built in the Scottish Baronial style and is surrounded by a garden and commands stunning views of the nearby mountains, lakes, woodlands and valleys.
About Highland Folk Museum is a museum and open-air attraction located in the Scottish Highlands. It is designed to showcase the domestic and working lives of the early highland people.
Located close to the Killarney National Park, Moriarty's is an Authentic Irish Gift Store and Restaurant. Hand crafted Irish jewellery, Waterford Crystal and classic and modern tweed fashions and furnishings are all on offer at the gift store. The restaurant is an 85 seater offering stunning views of the surrounding landscape.
The Quiet Man Museum. A reproduction of the quaint thatched cottage from the John Wayne starring, John Ford directed movie of the same name. all costumes, artifacts and furnishings have been recreated in precise detail, to reflect the setting of the 1952 classic. Located in the picturesque village of Cong, County Mayo.